The Value of Personal Customer Service in Workwear & Uniform Supply

In a world where customer service is increasingly automated, outsourced, or delivered through a digital ticketing system, Work In Style is proud to do things differently, which is the way we have always done it.

For us, supplying workwear and uniforms isn’t just about garments - it’s about building relationships, understanding your organisation, and ensuring you receive support that is fast, personal, and genuinely helpful. 

That’s why every customer, no matter their size, is assigned a dedicated account manager.

One point of contact - that knows you.

Unlike suppliers who route queries to a large pool of customer service staff, we believe consistency matters. When you work with Work In Style, you speak directly with someone who knows your organisation, your teams, your uniform preferences, and your ordering history. This dedicated approach removes the need for repetition or re-explaining past conversations - your account manager already understands what you need and how you work.

Behind them is our experienced customer service and account management team, a group of knowledgeable professionals who take pride in seeing every order, query, or adjustment through from start to finish. There’s no passing calls around. No waiting days for a response. No wondering who is responsible. Just straightforward, reliable service from people who care about getting it right.

 

 

Fast decisions & no red tape.

One of the biggest frustrations businesses face with uniform suppliers is slow, rigid processes that create unnecessary delays. At Work In Style, we’ve removed that barrier.

Our team has the authority and freedom to make decisions quickly. Whether you need to adjust an order, resolve an issue, book a fitting session, or get urgent items turned around, your account manager can act there and then. This agility saves you time, reduces admin, and keeps your operations running smoothly. Exactly how customer service should be!

 

 

A service experience that’s becoming rare

Sadly, this level of personal service is becoming almost unheard of - not just in workwear, but across most industries. As more companies rely on automated systems or shared inboxes, the human touch is disappearing. But at Work In Style, we know that uniforms are an essential part of your brand and your operations. You deserve a partner who treats your business with the same care and attention you do.

That’s why our approach is simple: real people, real accountability, real service

Familiarise yourselves with our team at our Meet The Team page here 👨🏻‍🤝‍👩🏽

 

If you'd like to have a conversation about what we can offer you, there are several ways to get in touch:

Click here to book a meeting with us 🫱🏼‍🫲🏻

Click here to email us 📨

Click here to visit our LinkedIn page 🔗

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