The University of Sunderland selected Work in Style as their uniform supplier through a competitive tender process, where quality, pricing, and customer service were central to the decision.
With a diverse range of healthcare programmes, multiple intakes each year, and the need to provide students with reliable, high-quality uniforms, the university required a supplier that could offer consistency, flexibility, and a streamlined operational approach.
Our strong track record within the education and healthcare sector, combined with our online ordering platform through WIS+, made us the ideal partner.
The Move to WIS+
WIS+ was a natural progression for Sunderland. The university needed a system capable of managing large student volumes, multiple cohorts, and varying uniform requirements across their degree courses. The platform provides students with a simple, secure way to order their uniforms online, supported by clear guidance and hands-on support whenever required.
The system is designed to ensure that students only see the items relevant to their course, significantly reducing errors and saving university staff time previously spent coordinating orders and resolving student queries.
With the addition of our measuring days and distribution visits, delivered by the Work in Style team on campus, Sunderland benefits from a fully managed and highly dependable service.
Why Sunderland chose Work in Style
For the University of Sunderland, three elements were non-negotiable when selecting a uniform partner: quality, competitive pricing, and excellent customer service. We met each of these requirements with confidence.
The quality of uniforms consistently meets student and faculty expectations, offering durability and comfort. We pride ourselves on fair and transparent pricing, giving the university strong value for money.
“Our experience when it comes to customer service from Work in Style is excellent for the team that I work with. We have always found the team accommodating, responsive, knowledgeable and friendly.
The team is excellent with the students on fitting and distribution days despite it being challenging at times.”
Benefits of WIS+
Sunderland has experienced several advantages since implementing WIS+, with three key benefits standing out:
- A consistently professional service - the end-to-end experience is delivered with professionalism, ensuring a reliable and positive experience for students and staff.
- Responsive support - quick to respond to queries last-minute changes, offering reassurance and practical solutions
- Flexibility to suit multiple intakes and programmes - with several student cohorts and a wide range of healthcare courses, Sunderland value our ability to adapt, accommodate varying requirements, and scale support when demand increases.
Working Relationship
The relationship between the University of Sunderland and Work in Style is built on trust, open communication, and a shared commitment to student experience. Whether supporting students during fittings, responding to staff queries, or adjusting to programme changes, the Work in Style team is consistently described as accommodating, friendly, and exceptionally knowledgeable.