Our Background with Anglia Ruskin University
ARU or 'Anglia Ruskin University' has enjoyed a strong and longstanding partnership with Work in Style, relying on us for the supply of high-quality uniforms across a wide range of healthcare and professional courses. Over the years, the trust and collaboration built between us has been crucial to the success of the relationship.
During ARU’s most recent procurement process for uniform supply, our reputation in the higher-education sector, combined with our strong working relationship already established, played a significant role in securing the renewal of their contract. A key factor in this decision was the way we adapted during Covid, quickly transitioning to an online ordering system that ensured students’ needs continued to be met without disruption.
The Transition to WIS+
The success of the initial online service led to further innovation, culminating in the launch of WIS+ - an enhanced online portal designed to provide a seamless experience for ARU students. Through WIS+, students access a dedicated online shop where they can order their course-specific uniforms easily and efficiently.
Each course is assigned a unique group password, ensuring students only see the items relevant to them. Ordering guides further simplify the process, making it simple and user-friendly. By moving to a near fully online service, ARU has significantly reduced its internal administration, with our team now managing not only orders but also returns and customer queries.
The WIS Plus portal has also enabled ARU to improve cost control and reporting, providing greater visibility and efficiency in the management of uniform supply.
Why ARU Chose Work in Style
When it came to selecting a uniform supplier, ARU had clear priorities. Quality was at the forefront and we have consistently delivered, quickly resolving any rare issues that arose.
A seamless, user-friendly ordering experience was equally important, particularly given the wide variety of uniform sets needed across different courses.
Speed of delivery was another key consideration. We have consistently met expectations by ensuring that uniforms arrived promptly, allowing students to feel prepared and confident as they began their courses.
Flexibility was also vital. We demonstrated our willingness to support ARU’s needs by offering both online ordering and in-person measuring events when required.
Outstanding customer service has been a hallmark of the relationship. ARU benefits from having a dedicated account manager and a dedicated student support email, meaning any queries are handled quickly, professionally, and personally.
Throughout the partnership, ARU have been impressed with our genuine willingness to explore new ideas and solutions, responding to any special requests with patience and a shared commitment to finding the best outcomes.
This combination of consistent quality, outstanding service, flexibility, and innovation made Work in Style the natural choice for ARU’s uniform needs.
Top Three Benefits of WIS+ for ARU
The introduction of WIS+ has brought several key benefits to ARU.
Significantly reduced the administrative burden on ARU staff - with students now managing their own orders through the portal.
Returns Process — once a time-consuming task, university returns are now fully managed online by WIS+, simplifying operations further.
On-site Measuring Events - reducing the need to for several days spent at the University measuring each student, saving valuable time and resources.
“Our partnership with Work in Style is built on mutual respect, clear communication, and a shared focus on excellent service. Any queries or issues are addressed swiftly and professionally, with Work in Style consistently demonstrating a commitment to supporting our needs. Give them a go, I don’t think you’ll be disappointed.”